Refund policy

Refund Policy

We accept returns within 14 days of delivery.

To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.

If your return is approved, a refund will be issued to the original payment method within 5–10 business days.

Customers are responsible for return shipping costs unless the item is defective or damaged upon arrival.

To request a return or refund, please contact us at:

support@jenlyshop.com